Terms of Service

Effective Date: April 2, 2025
Last Updated: April 2, 2025

Welcome to Bizztify! These Terms of Service ("Terms") govern your access to and use of our website (www.bizztify.com), products, and services (collectively, "Services"). By using Bizztify, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By accessing or using Bizztify’s Services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all users, including businesses and individuals using our services for commercial or personal purposes.

2. Definitions

  • "Bizztify", "we," "us," or "our" refers to Bizztify, a marketing and branding agency based in Canada.

  • "Client," "you," or "your" refers to any individual or business that accesses or uses our Services.

  • "Services" refer to all digital marketing, content creation, branding, strategy, and consulting services provided by Bizztify.

3. Scope of Services

Bizztify provides customized marketing and branding services including but not limited to:

  • AI Content Creation & Social Media Management

  • Branding & Identity

  • Website Design & Development

  • SEO & Digital Strategy

  • Consulting & Business Growth Advisory

While we work diligently to deliver results, we do not guarantee specific outcomes (e.g., top rankings, sales numbers, or social media virality). Business performance depends on numerous external factors beyond our control.

4. Client Responsibilities

To ensure quality and timely delivery, clients agree to:

  • Provide accurate and complete information required for the Services.

  • Grant Bizztify appropriate access to necessary platforms and assets.

  • Respond to communication requests in a timely manner.

  • Respect project timelines and approve deliverables promptly.

  • Fulfill all financial obligations within the specified payment terms.

Bizztify is not responsible for delays caused by insufficient client feedback, unresponsiveness, or incomplete documentation.

5. Payments, Invoicing & Late Fees

5.1 Payment Terms

Clients must remit a minimum of 80% of the total service fee before project work begins, unless otherwise agreed in writing. The remaining balance is due upon project completion.

5.2 Late Payment Penalties

ILate payments are subject to a 10% interest fee per week. Interest caps at 30% total. Exceptions may be made in cases of medical or emergency circumstances with proof.

Bizztify reserves the right to suspend work or withhold deliverables if payment is late. Exceptions may be made in the case of genuine emergencies or extenuating circumstances, subject to proof and prior communication.

6. Refunds & Revisions

Bizztify offers up to two (2) rounds of revisions for each deliverable, unless otherwise stated in the contract.

Refunds are only granted in cases of non-delivery or failure to meet contractual scope. Dissatisfaction due to subjective opinions or shifting goals after project commencement will not qualify for a refund.

Requests for refunds must be submitted in writing within 7 days of final delivery. Beyond this timeframe, all services are considered accepted and final.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Bizztify shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits, lost business opportunities, or reputational harm.

  • Clients agree that the maximum liability of Bizztify shall not exceed the total amount paid for the specific service rendered.

  • Clients waive any right to initiate lawsuits, arbitration, or legal claims against Bizztify related to perceived service results. Our obligations are limited to revision or refund, as explicitly outlined above.

By engaging our Services, the client fully acknowledges and agrees to this limitation of liability.

8. Intellectual Property

8.1 Ownership

All designs, strategies, and content created by Bizztify remain our intellectual property until full payment is received. Upon full payment, rights to final deliverables (excluding proprietary tools, templates, or frameworks) are transferred to the client.

Unauthorized use of any unpaid deliverables, designs, or concepts is a violation of this agreement and may result in legal action.

8.2 Client Materials

Clients retain ownership of materials they provide and grant Bizztify a limited license to use such materials solely for the performance of Services.

9. Confidentiality & Data Protection

We take your privacy and data security seriously. Bizztify will:

  • Keep client information private and confidential.

  • Not share or sell your information to third parties without consent.

  • Comply with applicable Canadian privacy laws including PIPEDA.

10. Termination of Services

10.1 Termination by Client

Clients may terminate services with a 30-day written notice. Payments for work already completed remain non-refundable.

10.2 Termination by Bizztify

We reserve the right to terminate services under these conditions:

  • Failure to pay invoices beyond 30 days.

  • Client misconduct, harassment, or unethical practices.

  • Breach of these Terms.

In cases of termination, clients will receive completed deliverables up to the termination date.

11. Dispute Resolution

We encourage resolving concerns amicably. If necessary, disputes will be resolved through mediation or arbitration in accordance with Canadian law. Legal proceedings, if unavoidable, will take place in Ontario, Canada.

12. Updates to These Terms

Bizztify reserves the right to update or modify these Terms at any time. Significant changes will be communicated via email or website updates. Continued use of our Services constitutes acceptance of updated Terms.

13. Contact Us

For any questions regarding these Terms, please contact:

Email: hello@bizztify.com
Website: www.bizztify.com

By using Bizztify's Services, you acknowledge and accept these Terms of Service in full.